How to Light Your Pilot - Safety Pilot

Locate and turn on the gas supply. Turn the knob counterclockwise as far as it will go. Turn the knob clockwise until it stops at "pilot."  Press in and hold the knob and immediately light the pilot.  Continue to hold the knob in for about one minute after lighting the pilot.  When released the pilot should remain lit.  To light the burner, rotate the knob counter clockwise to the "on" position.  

How to Light Your Pilot Light - Millivolt by Hargrove Mfg

First, locate and turn on the gas supply.  Then, turn the knob clockwise as far as it will go.  After that, turn the knob counter clockwise to the "pilot" position.  Continue to hold down the knob for about one minute after the pilot is lit.  When released, the pilot should remain lit.  

How to Properly Light a Pilot Light in a Napoleon Gas Fireplace

Lighting a pilot can be tricky, but don't worry, we are here to help.  This video gives you a step by step instructions.  Still need help?  We offer fireplace service beginning at $95 for the first half hour.  Every additional half hour is $30.  

How to Troubleshoot Skytech Remote Controls

If your fireplace remote is not working, be sure to watch this great instructional video.  Not only will you need to check the batteries in the remote control, but also the receiver box.  Not sure what a receiver box is or where it is located?  Watch the video below - it is very informational! 

How to Light a Hargrove Safety Pilot Valve with Thermocouple

Curious to see how to light a Hargrove Safety Pilot Valve with a Thermocouple?  It is very simple!  Please watch this instructional video for a quick "How to."  

Finding Your Product Serial Number

Finding your Product Serial Number is very important as all fireplaces are different.  It is usually on a metal tag located in your fireplace.    

How to Clean the Glass on Your Fireplace

Before cleaning the glass on your fireplace, please be sure that your fireplace is off and has had enough time to cool.  These step by step instructions will help you maintain your fireplace.  

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